Privacy Policy

LittleTortos is a children's multi-sport and physical literacy program operated from 4-7-4/1, Opp ESIC Hospital, Nacharam, Hyderabad, Telangana. We are the data controller responsible for the personal information you share with us. For any privacy-related queries, you can reach us at info@littletortos.com or call us at +91 9500657009.

We collect personal information in the following ways:

We use the information we collect for the following purposes:

• Program Administration: To process enrollments, assign children to appropriate batches, communicate session schedules, and manage attendance.
• Child Safety: To ensure the physical safety and wellbeing of every child in our care, including responding to medical emergencies using the health and emergency contact information provided.
• Payments & Invoicing: To issue receipts, track fee payments, and follow up on pending dues.
• Communication: To send program updates, schedule changes, event invitations, newsletters, and feedback requests. You may opt out of marketing communications at any time.
• Service Improvement: To understand how parents and children interact with our programs and website, so we can improve our offerings.
• Legal Compliance: To meet any legal or regulatory obligations applicable to LittleTortos under Indian law.
• Photography & Media: To share program photos and videos on our website, social media, and marketing materials, subject to your media consent given at enrollment (see Section 7).

We treat information about your child — particularly health conditions, special needs, and disabilities — with the highest level of sensitivity and care.

• This information is used solely to ensure your child's safety and to adapt our program delivery to their individual needs.
• Access is restricted strictly to the coaches and coordinators directly responsible for your child's program.
• We will never share a child's medical or special needs information with any third party without your explicit written consent, except where required by law or in a genuine medical emergency.
• Under no circumstances do we collect or process personal data directly from children. All information is provided by, and all consents are obtained from, the parent or guardian.

We may share your information only in the following limited circumstances:

• Program Partners & Schools: If your child's program is delivered in partnership with a school or third-party venue, basic coordination information (e.g., attendance lists) may be shared with that institution solely for program delivery purposes.
• Service Providers: We may work with trusted third-party tools (e.g., email platforms, payment processors, analytics providers) who assist us in operating our services. These parties process data only on our instructions and are bound by confidentiality obligations.
• Legal Requirements: We may disclose information if required to do so by law, a court order, or a government authority.
• Emergency Situations: In a medical emergency involving your child, we will share relevant health information with medical professionals or emergency services without delay.

Our website uses cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site.

• Essential Cookies: Necessary for basic website functionality (e.g., page navigation, form submissions). These cannot be disabled.
• Analytics Cookies: We use tools such as Google Analytics to collect anonymised data about website traffic and visitor behaviour. No personally identifiable information is shared with analytics providers.
• You can control or disable non-essential cookies through your browser settings. Please note that doing so may affect your experience on our website.

• LittleTortos may capture photographs and videos during sessions for use on our website, social media channels, and promotional materials.
• Media consent is sought at the time of enrollment. If you do not wish for your child to appear in any published media, please notify us in writing at registration — we will strictly honour this request.
• Where images or videos are published, we will not display a child's full name alongside identifiable images without separate specific consent.
• You may withdraw media consent at any time by writing to us at info@littletortos.com. We will remove identifiable images from future publications; removal from previously published content (e.g., archived social posts) will be handled on a best-effort basis.

• We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Indian laws and regulations.
• Enrollment and health records for enrolled children are retained for a minimum of 3 years after the last program participation, for safety, legal, and audit purposes.
• Website enquiry and contact form data is retained for up to 12 months from the date of enquiry.
• Payment transaction records are retained in line with applicable tax and accounting regulations.
• When data is no longer required, it is securely deleted or anonymised.

As a parent or guardian whose data we hold, you have the following rights:

• Access: Request a copy of the personal information we hold about you or your child.
• Correction: Ask us to correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to any legal retention obligations. To request deletion, email us at info@littletortos.com with the subject line "Data Deletion Request".
• Withdrawal of Consent: Withdraw your consent for marketing communications or media use at any time, without affecting the lawfulness of prior processing.
• Objection: Object to certain uses of your data where we rely on legitimate interests as a legal basis.

We will respond to all requests within 30 days. There is no charge for making a request. To exercise any of your rights, please contact us using the details in Section 11.

• LittleTortos takes reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
• Physical registration forms and records are stored securely and accessible only to authorised staff.
• Digital data is stored on password-protected systems. We do not store payment card details.
• While we take all reasonable precautions, no method of data transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights, we will notify you promptly in accordance with applicable law.

Our website may contain links to third-party websites (e.g., social media platforms). LittleTortos is not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will notify enrolled families by email and update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after an update constitutes acceptance of the revised policy.